E-commerce software, integrations & automation

From checkout to delivery, make every system work together.

Your online store is just one part of your operation. Behind every order are inventory, payments, fulfillment, shipping, customer communication, and accounting. We build custom software, integrations, and automation that connect your e-commerce platforms with the systems running your business, so orders move forward without unnecessary manual work.

The business behind every order

One customer order. Eight systems that need to know about it.

A customer buys something from your store. That one transaction can affect inventory, payments, fulfillment, shipping, customer communication, accounting, marketing, and returns. When those systems don't talk, employees move the information between them by hand.

Inventory

Reserve available stock so you don't oversell.

Payments

Record payment status against the order.

Fulfillment

Prepare the order for picking and packing.

Shipping

Create the shipment and tracking.

Customer updates

Send the relevant notifications automatically.

Accounting

Record the financial activity once, in the right place.

Support

Make order status accessible to your team.

Reporting

Track sales, costs, and what actually sold.

We work with what you already have.

Illustrative system connections; actual workflows depend on platform capabilities and business rules. Every order creates work across your business. We build the connections that help that work happen in the right systems.

Multichannel e-commerce

Selling in more places shouldn't mean managing inventory in more places.

You might sell through Shopify, Amazon, Walmart Marketplace, eBay, wholesale accounts, and a retail location. Each channel creates orders and changes availability. Without reliable coordination, a product can sell on one platform while another still shows it in stock.

Inventory · SKU-2048
ChannelAllocationUnitsBasis
ShopifyAvailable to sell42From physical, net of reserves
AmazonAllocated28Channel allocation rule
WholesaleReserved20Open B2B orders
WarehousePhysical on hand100Counted stock
How the numbers reconcile
100 physical = 42 sellable + 28 Amazon + 20 wholesale + 10 buffer.Channel availability is derived from defined allocation rules, not a single shared number.A sale on any channel updates the others through the connected system.
Suggested actionsView allocation rulesAdjust buffersSee exceptions

Channel quantities are illustrative. We don't promise perfectly real-time synchronization across every marketplace: API delays, reservation logic, cancellations, and platform limitations are handled through defined allocation and reconciliation rules. The goal is to keep selling across channels without reconciling inventory by hand.

What we build

Systems that connect your entire e-commerce operation.

E-commerce integrations

Connect supported storefronts, marketplaces, inventory, shipping, accounting, and CRM platforms.

Integrations

Order automation

Automate approved workflows from checkout through fulfillment and billing.

Orders

Inventory synchronization

Connect inventory availability, reservations, product data, and stock updates.

Inventory

Custom storefront features

Create specialized shopping, account, pricing, and checkout experiences where supported.

Storefront

Shipping & fulfillment

Integrate order preparation, shipping labels, tracking, and fulfillment updates.

Shipping

Returns & exchanges

Connect return requests, approvals, inventory dispositions, refunds, and communication.

Returns

Customer support & AI

Connect authorized order information with support workflows, knowledge, and escalation.

Support

Reporting & profitability

Bring together sales, fees, fulfillment costs, returns, and other financial data.

Reporting
Custom e-commerce development

Your online store should support how your business actually sells.

Most platforms cover the standard features to launch and run a store. Some businesses need more, especially when selling to wholesale customers, managing complex products, or working with existing business systems. Use the platform that already works. Build the features your business needs around it.

Custom product configurators

Let customers select dimensions, options, materials, or configurations, connected to pricing and fulfillment.

Wholesale & B2B portals

Customer-specific pricing, account access, bulk orders, purchase orders, and approval workflows.

Subscription & repeat ordering

Connect recurring orders, customer preferences, account management, and billing systems.

Customer account portals

Orders, invoices, saved products, support requests, and account-specific information.

We work with what you already have.

Additional opportunities include dealer portals, custom quote requests, product-data management, and specialized checkout extensions where supported.

Returns & post-purchase operations

The order doesn't end when the package is delivered.

A return creates work across customer support, inventory, fulfillment, payments, and accounting. A return request, a physical return, an inventory restock, and a refund are distinct events, not one.

  1. 1

    Customer requests return

    The request is submitted through an approved channel.

  2. 2

    Eligibility reviewed

    Policy and order details are checked.

  3. 3

    Product received

    The item is inspected and its condition recorded.

  4. 4

    Inventory disposition

    Restock, quarantine, or other approved handling is applied.

  5. 5

    Refund or exchange

    The authorized financial action is processed.

  6. 6

    Records updated

    Customer, inventory, and accounting records reconcile.

Shopify supports native returns, exchanges, and refunds. We focus on connecting or extending those capabilities when a business has additional requirements, rather than recreating what the platform already does.

Customer service & AI

Give your support team the information they need to answer customers.

Instead of searching five systems for "where is my order?" or "has my return been received?", authorized staff see a connected view of the customer's order and fulfillment. The assistant uses verified data, flags what it can't confirm, and escalates exceptions. It does not automatically issue refunds, change addresses, or disclose account information without proper authorization.

Order #5824 · Jordan M.
DetailStatus
PaymentCompleted
FulfillmentShipped
TrackingIn transit
Estimated deliveryOctober 16
Open requests1 · address correction
AI-assisted summary
Order #5824 shipped October 13 and is currently in transit.The customer previously requested an address correction; review the request before responding.No account changes or refunds are taken automatically.
Suggested actionsOpen address requestReply to customerEscalate to staff

Illustrative example. Sensitive customer information and consequential account actions require appropriate safeguards and human authorization.

Connect your e-commerce stack

Your storefront, inventory, shipping, and accounting should work together.

ShopifyWooCommerceBigCommerceAmazonWalmarteBayShipStationQuickBooksNetSuiteHubSpotKlaviyoStripe

Storefront → ERP

Orders and approved financial information flow to the back office.

Marketplace → Inventory

Channel orders and availability updates keep stock coordinated.

Warehouse → Storefront

Fulfillment status and tracking flow back to the sales channel.

Payment processor → Accounting

Settlement and reconciliation information lands in the books.

Customer support → Order data

Authorized access to order history for the support team.

Product catalog → Sales channels

Approved product information and pricing published to each channel.

We work with what you already have.

We evaluate the platforms you already use, identify the best available integration options, and build custom connections or supporting applications where technically feasible. Access and capabilities depend on each platform's APIs, permissions, and terms, so we confirm what's possible before promising it.

E-commerce profitability

More orders don't always mean more profit.

A store can report strong sales while margins get eaten by product cost, shipping, marketplace fees, advertising, discounts, returns, and payment processing. A connected system brings those costs together per order, product, and channel.

Order #5824
Direct-to-consumer · Shopify
  • Order revenue$120.00
  • Product cost-$48.00
  • Shipping & fulfillment-$12.50
  • Payment & channel fees-$5.10
  • Allocated advertising cost-$18.00
Estimated contribution$36.40

Illustrative contribution, excluding additional operating costs and any later returns or adjustments.

Operational visibility

Don't make your team discover problems one order at a time.

Instead of only showing completed orders, surface the exceptions that need attention, and let anyone ask the operation a question.

E-commerce operations · Today
248Orders today
37Awaiting fulfillment
6Inventory exceptions
12Returns pending
2Shipment exceptions
3Payment reconciliation
?Which sales channels generate the best contribution?
Direct-to-consumer leads on contribution per order this month, even though the marketplace moves more units, because channel fees and higher return rates pull marketplace margin down. Two DTC products are selling well but sit below target margin after advertising.
Or just ask, in plain language
Which products have the highest return rates?Which products are selling but have low margins?How much did shipping costs increase this month?Which customers have the highest repeat-purchase rates?

Illustrative figures for demonstration, not actual customer results. Consequential operational and financial decisions remain subject to appropriate review.

E-commerce businesses we support

Different products. Different sales channels. Connected operations.

Direct-to-consumer brands

Online storefronts, fulfillment, customer service, repeat purchases, and reporting.

Multichannel retailers

Selling across a website, marketplaces, and physical stores at once.

Wholesale & B2B sellers

Customer-specific pricing, account portals, purchase orders, and complex fulfillment.

Subscription businesses

Recurring orders, billing, customer preferences, and fulfillment coordination.

Manufacturers selling direct

Product catalogs, inventory, ERP connections, and dealer or customer portals.

Specialty retailers

Custom products, configurators, special orders, and nonstandard workflows.

Local to Sacramento

E-commerce software and integration services in Sacramento.

Develop & Conquer helps Sacramento-area e-commerce businesses connect their online stores with the systems managing inventory, orders, shipping, customers, and accounting.

Whether you run a Shopify storefront, sell through multiple marketplaces, manage wholesale orders, or build a custom online shopping experience, we help determine what should be connected, automated, improved, or built around your business.

Serving Sacramento, Roseville, Folsom, Elk Grove, West Sacramento, Stockton, and surrounding Northern California communities.

Common questions

E-commerce integrations and automation, answered.

Can you integrate Shopify with QuickBooks or other accounting software?

Yes, where supported. We evaluate the platforms, financial workflows, and available integrations to determine how sales, payments, fees, refunds, and accounting information should be synchronized.

Can inventory stay synchronized across Shopify, Amazon, and other marketplaces?

Inventory can be coordinated through supported integrations and defined allocation rules. Timing, marketplace restrictions, reservations, and reconciliation processes must be considered, so we don't promise perfectly real-time sync across every platform.

Can you build custom Shopify applications?

We can develop custom applications and supported extensions around Shopify's available APIs and platform capabilities, including specialized workflows, integrations, and administrative tools.

Can e-commerce order processing be automated?

Many steps can be automated or connected, including order intake, inventory allocation, fulfillment requests, tracking updates, and financial record preparation. Exceptions are handled through defined review processes.

Can you connect our online store with a warehouse or 3PL?

Depending on the systems involved, orders, inventory, fulfillment status, shipment information, and other approved records can be exchanged through available integrations.

Can you build a wholesale or B2B ordering portal?

Yes. Custom portals can support customer accounts, catalogs, pricing rules, order requests, approval workflows, and integrations with your existing business systems.

Can AI help with e-commerce customer service?

AI can assist with authorized order lookup, common customer questions, support summaries, and routing requests to staff. Sensitive customer information and consequential account actions require appropriate safeguards.

Can you build a dashboard showing profitability across sales channels?

Yes. We can bring together available sales, product cost, fees, shipping, advertising, and other financial data to build reporting tailored to your business.

Book a call

Your customers see the storefront. We'll help connect everything behind it.

From Shopify integrations and inventory synchronization to custom applications, order automation, customer support, and business reporting, we build technology that makes your online operation easier to manage. Tell us what software you're using, where information gets duplicated, or what your current e-commerce platform can't do.

Book a free call →